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Breach of Security or Criminal Behavior?

The class action suit filed on June 27 on behalf of California credit card holders, as well as affected merchants against MasterCard, Visa, CardSystem Solutions (a credit card processor) and Merrick Bank has taken on entirely new proportions in the past week. What once was thought of as a classic case of breach in security now has people questioning just how hard credit card processors are watching their systems.

In an amendment to the suit, there are claims that the defendants were well aware that CardSystems Solutions had failed repeated security checks to their credit card processing system, but continued to allow them to process cards. As a result, the system was compromised and 40 million accounts were accessed. Of those, it’s estimated that the private information on 200,000 of those were literally taken out of the system. The credit card companies have stated that only those card holders who accounts are affected will be notified, but the suit plans to change that. They want all cardholders whose accounts were accessed to be notified.

In the case of credit fraud, online merchants are generally the ones held responsible, but this suit demands that the defendants be held responsible for any unauthorized charges or chargeback’s and the related fees. In addition, it sues for an undisclosed amount of money for the so far unnamed card holders whose accounts were compromised.

What does all of this mean to the average consumer? In general, it’s perfectly safe to do business online, and in fact, this lawsuit will likely make it that much safer. But there are some precautions that everyone should take when purchasing things online:

  • It’s always safest to make purchases from known, trusted sites. But if you must purchase from a smaller site, look for the following safeguards;
  • You should always purchase from a secure site. To identify one, look for a padlock or a key icon at the bottom of your screen when you’re on the site;
  • If possible, use your credit card and not a debit card when making online purchases. The reason? Most credit card issuers will protect you if you’re the victim of online fraud, but a thief can withdraw all of the money in your bank account with a debit card, and you may not get the same level of protection.


If you’d like more information about spending safely online, see http://www.webassured.com/ for a list of unscrupulous online merchants.

 

 
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